After launching their new site, Wurth USA was in need of maintenance and support. They had changed partners due to development delays and poor quality code. When ObjectWave was enlisted to address the issues, we discovered that custom code had been created to implement features that were standard SAP Commerce Cloud (Hybris) functions.
ObjectWave employed its best practices based engagement process to quickly diagnose the problems and worked with Wurth USA to prioritize solutions. They emphasized clear and regular communication with the Wurth USA team to make sure everyone was on the same page.
ObjectWave worked quickly and efficiently to resolve the priority production issues and develop “WurthShop” – Wurth USA’s mobile-friendly B2B site for its sale staff. Adherence to proven processes and a focus on clear communication resulted in high-quality, predictable results for Wurth USA.