by Eric Rodriguez | Dec 15, 2017 | blog, Omnichannel
Originally published in Fierce Retail by Jacqueline Renfrow Target recently announced that it will acquire same-day delivery platform Shipt for $550 million in cash. This is big news, but it seems many retail analysts are not surprised. Leveraging its network of... 
by Eric Rodriguez | Nov 22, 2017 | blog, Omnichannel
“The focus for omnichannel retailers this holiday season, and indeed this applies any other time of year, will be to respond to each customer in a manner he or she is expecting,” Sam Cinquegrani, CEO of ObjectWave, a digital strategy and services firm told... 
by Sam Cinquegrani | Aug 24, 2017 | blog, Omnichannel
Walmart’s just announced partnership with Google Assistant is bound to give Alexa a run for its money. But when adopting any new technology, there’s one question common to all of them: how do you work within its limitations? Bottom line, you need to take the... 
by Sam Cinquegrani | May 10, 2017 | blog, Omnichannel
Article by Sam Cinquegrani published in Chain Store Age The physical store of the future won’t arrive overnight. Businesses will take incremental steps to reach that destination, improving their abilities to collect customer data and analyze it, as well as to create... 
by Sam Cinquegrani | Jan 7, 2017 | blog, Omnichannel
ObjectWave CEO Sam Cinquegrani was interviewed for this article on the automobile business and consumer experience. Article by David DeZuzio published in Retail Touchpoints The automobile business, like the retail industry, is undergoing huge disruption. In addition...