Ideas + Insights

For over 25 years we have provided thought leadership for the digital commerce marketplace.

The Impersonal Touch: Chatbots

Chatbots give consumers 24/7 access to customer service. But are jewelry stores ready to sacrifice human interaction to win over tech-savvy clients?


Lara Ewen, Rapaport Magazine

3 Steps to Data-Driven Content Marketing

ObjectWave and Rise Interactive detail the three steps to implementing a data-driven content marketing strategy.


authorPatrick Kuehn
SVP Sales & Marketing
and Lou Amodeo,
VP of Customer Experience at Rise Interactive

Rethinking The Kiosk As A Digital Touch Point That Drives Revenue

This article will describe the specifics of kiosk functionality, lay out the potential benefits they can provide to companies, and discuss how to implement them to gain the maximum impact across all of an organization’s operations.


Sam Cinquegrani, ObjectWave

Will Amazon give beauty a makeover?

Speculation abounds that the e-commerce giant could be brushing up against the beauty sector next. But how much do players like Sephora and Ulta really have to fear?


Cara Salpini, Retail Dive

Taking Social Media Marketing to the Next Level

ObjectWave’s Patrick Kuehn and Rise Interactive’s Dan Ripes show you how to take social media marketing to the next level.


authorPatrick Kuehn
SVP Sales & Marketing
and Daniel Ripes,
VP of Global Partnerships at Rise Interactive

What’s next for the holiday season

After blockbuster Thanksgiving-Black Friday-Cyber Monday sales, retailers could be facing a drop-off. Will the good times keep rolling?


Daphne Howland, Retail Dive

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